Operational process assessment

Where is manual work slowing your business down?

In five business days, I identify the largest bottlenecks in one operational process and provide a prioritized improvement and automation roadmap.

Fixed price: €950 excluding VAT
One focused process
Practical action plan

Do you recognize this?

Spreadsheet planning

Planning depends on spreadsheets and manual coordination.

Duplicate data entry

Employees enter the same information more than once.

Office-field disconnect

Office and field staff work with disconnected information.

Manual follow-up

Complaints, documents, hours, and status updates require manual follow-up.

Slow reporting

Reports take too long to prepare.

Processes that no longer scale

Growth has made workflows harder to manage, and important ones depend on the knowledge of individual employees.

The objective is not to replace every system. It is to identify the smallest improvements that remove the most operational friction.

What is included

One fixed price, four stages. Everything below is part of the scan.

Discover

90-minute process-discovery session
Up to three stakeholder conversations

Analyse

Review of one operational workflow
Clear overview of the current process
Identification of the main bottlenecks

Prioritize

Three improvement or automation opportunities
Estimated operational impact

Present

45-minute findings presentation
Questions answered in plain language

What you take away

A prioritized improvement roadmap: the smallest changes that remove the most friction, with the estimated operational impact of each.

At the end of the scan, you will have clarity on:

where the process loses the most time
which manual steps create the greatest risk
which improvements can be made without replacing everything
where systems should exchange information automatically
which opportunity should be addressed first
what a practical next implementation could involve

Who it is for

Intended for

Logistics companies
Transport businesses
Field-service organizations
Cleaning and maintenance companies
Staffing and operational service companies
SMEs coordinating employees, customers, documents, planning, or reporting

Not intended for

A complete organization-wide transformation
Formal Lean or ISO certification
Implementation across multiple departments within the scan price
Replacement of an ERP system
A purely financial audit

Scope and exclusions

One operational process
Up to three stakeholder conversations
Remote delivery
No production implementation included
No replacement-system procurement included
Additional processes require separate agreement

Who conducts the scan

The scan is carried out personally by Paulius Davydavičius, solution architect with a background in operational business software. Recommendations prioritize practical value and manageable change.

More than 20 years building business-critical software
Practical experience with logistics, workforce coordination, mobile employees, integrations, reporting, and administration
Experience connecting business needs to software and automation
Able to advise and implement rather than only producing presentations

More background and references are available on the homepage.

How it works

Introduction

A 30-minute call to check fit, select the process, and confirm which stakeholders and information are needed.
Process discovery

A 90-minute session, plus stakeholder conversations, to map how the work actually flows from start to finish.
Bottleneck analysis

I analyze where time, information, and quality are lost, and evaluate improvement options on impact and effort.
Improvement roadmap

You receive the report with the process overview, bottlenecks, and roadmap, followed by a 45-minute findings presentation.

Price

Focused fixed-price engagement

Business Process Efficiency Scan

€950 excluding VAT

Delivery: Within five business days after the discovery session and receipt of the agreed information and access.
Payment: The scan is invoiced before work begins.
Scope: One operational process, up to three stakeholder conversations, remote delivery.
Guarantee: Covered by the refund guarantee below.

These focused assessments are designed as a practical first step. More extensive Discovery, implementation, or ongoing architecture support can follow when needed.

Guarantee

If I cannot identify concrete process improvements with meaningful business value, the full scan fee will be refunded.

Frequently asked questions

Practical questions, straight answers. Anything else, ask during the introduction call.

Which process should we select?

Pick the process where manual coordination hurts the most: planning, work orders, invoicing preparation, complaint handling, or reporting are common choices. If you are unsure, we choose together during the introduction call.

Do you need access to all our systems?

No. Walkthroughs with the people who run the process, plus example documents and reports, are usually enough. Direct system access is only needed where we agree it helps.

Will you recommend replacing our current software?

Only if the evidence clearly justifies it. The starting point is the smallest set of improvements that removes the most friction, which usually means better use and better connection of what you already have.

Can you implement the improvements?

Yes. Implementation can follow as a separate agreement. There is no obligation: the roadmap is written so your own team or software partner can execute it.

Can the scan include employees working in the field?

Yes. The stakeholder conversations can include field staff, drivers, or engineers, and the scan explicitly looks at how information flows between the office and the field.

Can the scan be delivered in Dutch?

Yes. The sessions, the report, and the findings presentation can be delivered in Dutch or English, whichever your team prefers.

When does the five-business-day delivery period begin?

After the discovery session has taken place and the agreed information and access have been received. From that moment, the report and findings presentation are delivered within five business days.

Plan a 30-minute introduction

A short 30-minute call to check whether this assessment fits your situation. No pitch, no obligation. If a different approach would serve you better, I will say so.

Fixed price €950 excluding VAT · Delivered within five business days

Or open the booking page in a new tab, or email hello@paulius.nl.